Over the past couple of months, some of our users have reported an issue where sales invoices posted from SENPOS to Xero are being flagged for having a tax adjustment, requiring manual intervention to correct.
This has become a frequent frustration for our users, leading to complaints.
Below is a sample of the payload showing the line items of a flagged invoice.
<LineAmountTypes>Inclusive</LineAmountTypes>
<LineItems>
<LineItem>
<Description>Coffee Shop Food</Description>
<UnitAmount>10.74</UnitAmount>
<TaxType>OUTPUT</TaxType>
<TaxAmount>0.99</TaxAmount>
<LineAmount>10.74</LineAmount>
<AccountCode>584</AccountCode>
<Quantity>1.0000</Quantity>
<LineItemID>8035b64a-bcd5-4bb1-a436-6464163fb7bc</LineItemID>
<AccountID>ef54b3b0-88fc-4e0a-9d3f-7d8196b249f7</AccountID>
</LineItem>
<LineItem>
<Description>Cash</Description>
<UnitAmount>-10.80</UnitAmount>
<TaxType>BASEXCLUDED</TaxType>
<TaxAmount>0.00</TaxAmount>
<LineAmount>-10.80</LineAmount>
<AccountCode>521</AccountCode>
<Quantity>1.0000</Quantity>
<LineItemID>8d6a1597-7b94-4c86-8609-0a55c454c649</LineItemID>
<AccountID>8ba6a37e-b789-40d6-baca-9f9218176578</AccountID>
</LineItem>
<LineItem>
<Description>Rounding</Description>
<UnitAmount>0.06</UnitAmount>
<TaxType>BASEXCLUDED</TaxType>
<TaxAmount>0.00</TaxAmount>
<LineAmount>0.06</LineAmount>
<AccountCode>860</AccountCode>
<Quantity>1.0000</Quantity>
<LineItemID>9ae1b7ff-5e82-4a12-8661-e37ecf5d3710</LineItemID>
<AccountID>acb61721-96cb-43ec-a5ab-aff1a67dbe96</AccountID>
</LineItem>
</LineItems>