shopify - Sellix not replacing custom field variables - Stack Overflow

admin2025-04-29  1

I am using Sellix to sell my products and I have set up custom fields to collect additional information from my customers during the purchase process. I am trying to use these custom field values in the RCON command that's triggered after purchasing.

According to the Sellix documentation, I should be able to use any field from the invoice object. I have tried to use the custom field variables like this:

scriptcommand hb.givecryotoeosid {{eosid}} "Blueprint'/Game/PrimalEarth/Dinos/Sarco/Sarco_Character_BP.Sarco_Character_BP'" {{custom_fields.level}} 0 0 0 0

However, this just ends up sending:

scriptcommand hb.givecryotoeosid 12345678 "Blueprint'/Game/PrimalEarth/Dinos/Sarco/Sarco_Character_BP.Sarco_Character_BP'" 0 0 0 0

Meaning the custom field value is not being replaced in the command (The first {{eosid}} is not a custom field, it's an already existent default variable)

I have confirmed that the custom field is correctly set up in the product details and is being populated during the purchase process.

Has anyone else encountered this issue and found a solution or workaround?

All I could really try was changing the format and capitalization of the variable...

{{custom_fields.level}}
{{level}}
{{custom_fields.Level}}
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